Terms & Conditions



This Agreement (“Agreement”)  is made between __________________(the “Client”) located at ________________________and 3 COUNTY PROPERTY COMMERCIAL SERVICES LIMITED(hereafter referred to as “3CPS”), (the “Contractor”), registered at Beechey House, 87 Church Street, Crowthorne, Berkshire, England, RG45 7AW, Company Number:11694320 for the purpose of setting forth the exclusive terms and conditions by which the Client desires to acquire the cleaning services from the Contractor.

The Client and Contractor expressly agree and understand that the above-listed Contractor is a contractor hired by the Client and nothing in this Agreement shall be construed in any way or manner, to create between them a relationship of employer and employee, principal and agent, partners or any other relationship other than that of independent parties contracting with each other solely for the purpose of carrying out the provisions of the Agreement.

Accordingly, the Contractor acknowledges that neither the Contractor nor the Contractor’s employees are not eligible for any benefits, including, but not limited to, health insurance, retirement plans or stock option plans. The Contractor is not the agent of Client or its Company and is not authorized and shall not have the power or authority to bind Client or its Company or incur any liability or obligation, or act on behalf of Client or its Company. At no time shall the Contractor represent that it is an agent of the Client or its Company, or that any of the views, advice, statements and/or information that may be provided while performing the Services are those for the Client.

The Contractor is solely responsible for directing and controlling the performance of the Services, including the time, place and manner in which the Services are performed. The Contractor shall use its best efforts, energy and skill in its own name and in such manner as it sees fit.

In consideration of the mutual obligations specified in this Agreement, the parties, intending to be legally bound hereby, agree to the following:

Effective Date: The date when payment was submitted.

  1. Payment Terms:
    • Payment Processing Days: In exchange for the full, prompt, and satisfactory performance of all services to be rendered to the Client, the Client shall provide the Contractor the required compensation. The Contractor will invoice the Client on the 30th day of each month. The invoice will include any and all cleaning services performed under the agreement as well as any pre-approved expenses. Payments for completed work are processed within a specific timeframe, starting from the 1st of the previous month and concluding on the last day of the month.
    • Fund Transfer: Payment should be received within 7 days from issue the Invoice i.e. the Contactor should be paid within 7 days of receiving of invoice. The funds should be directly transferred to the Contractor’s designated bank account.
  2. Product and Equipment:
    • Equipment Supply: The Contractor, at their own expense, shall furnish their own cleaning supplies and equipment necessary to deliver and complete the Services.
    • Use of Provided Equipment and Products: If the client provides equipment and/or products to the Contractor for use during their contracted services, the Contractor agrees to use these items exclusively for the designated cleaning tasks and in accordance with the provided instructions.
    • Responsibility for Equipment Maintenance: The Contractor is responsible for maintaining the provided equipment and products in working order during the course of their services. This includes regular cleaning, proper storage, and safe handling to prevent damage. The Contractor accepts full responsibility for any damage caused to customer property during the performance of their contracted services.
    • Damaged Equipment: If any equipment or products provided by the Client sustain damage due to the Contractor’s negligence or improper handling, the Contractor must promptly inform the client of the damage and swiftly undertake repairs or replacements for the affected items. The Contractor shall assess the extent of the damage and determine the appropriate measures for repair or replacement. The Contractor shall cooperate fully with the Client and follow any instructions regarding the necessary repairs.
    • Replacement Costs: The Contractor agrees to bear the costs associated with repairing or replacing any damaged equipment or products, as necessary to restore them to their original working condition.
    • Aging Equipment: If any provided equipment naturally breaks or malfunctions due to age or wear and tear, and there are no signs of misuse or negligence on the part of the Contractor, the Contractor will cover the costs associated with repairing or replacing such equipment.
  3. Insurance Coverage:
    • Insurance Coverage: The Contractor maintains insurance coverage that may apply to certain potential incidents of property damage. In the event of property damage, the Contractor will assess the available insurance options and communicate with the Client regarding the most suitable course of action.
  4. Property Access:
    • Cleaning Property Access: The Client agrees to provide the Contractor with the necessary access to the property, and to all areas of the property scheduled to be cleaned, at the scheduled date(s) and time(s).
  5. Cancellation and Termination Conditions:
    • Schedule Cancellation: In case the Client or Contractor needs to cancel a scheduled cleaning appointment for any reason, 24 hour notice is required. Notice must be provided by phone and confirmed in writing.
    • Notice Requirement: The client is required to provide a written notice of one month (30 days) if they wish to terminate this contract. Acceptable methods for submitting this notice include email, WhatsApp message, text message, or letter. Voice calls and voice messages are not considered valid methods for notice submission. The countdown for the notice period begins upon the receipt of the written notice. In the event that less than 30 days’ notice is provided for agreement termination, no payment will be refunded for the affected Client.
    • Reciprocal Notice: The contractor is required to provide one month (30 days) notice in the event of contract termination, except in cases warranting immediate termination due to the conditions outlined below.
      • Immediate Termination Conditions: This Cleaning Services Agreement may be terminated at any time by mutual agreement by the Client and Contractor. The contractor may terminate this agreement at any time if the Client fails to pay for the Services provided under this Agreement.
      • Business Loss Consideration Due to Insufficient Notice: If the client fails to provide the required 30-day notice for contract termination, the contractor reserves the right to conduct a review of potential business losses directly attributable to the insufficient notice. This review period will not exceed three months from the client’s departure date.
      • Review Period: During this review period, the contractor will assess the direct impact of the client’s early termination on operational capacity to determine if any direct business losses were incurred as a result. If direct business losses are identified and can be clearly attributed to the client’s failure to provide sufficient notice, the contractor may withhold payment equivalent to the quantified loss. The Client also agrees to bear any legal costs, attorney fees, or expenses incurred by the Contractor in connection with such claims or liabilities.
    • Key Return: Upon job termination, the Contractor is required to return the Client keys to the site where the work was being performed, unless alternative arrangements have been approved.
  6. Non-Solicitation Agreement:
    • Customer Non-Solicitation: During the term of the contract and for a period of 12 months thereafter, the client agrees not to directly or indirectly solicit business to, or offer to, employee of the contractor whom they have engaged with or been introduced to during their contract term.
    • Enforcement and Remedies: The client understands that a breach of this agreement may cause the contractor harm, for which monetary damages may not be a sufficient remedy. Accordingly, the contractor retains the right to seek enforcement of this agreement through injunctive relief and other equitable remedies, in addition to claiming liquidated damages, to protect its interests.
  7. Property Rights and Confidentiality Agreement:
    • Obligation to Maintain Confidentiality: The Contractor acknowledges and agrees to maintain strict confidentiality concerning all customer and company information. This includes, but is not limited to, details of business practices, pricing, customer lists, and trade secrets.
    • Non-Disclosure: The Contractor shall not disclose, share, or disseminate any confidential information obtained during the course of their work to any third party, without explicit written consent from the Client.
    • Duty to Protect: It is the Contractor’s duty to take all necessary measures to protect the confidentiality of this information, both during the contract term and indefinitely thereafter.
  8. Governing Law and Jurisdiction:
    • Applicable Law: This agreement shall be governed by and construed in accordance with the laws of the United Kingdom.
    • Jurisdiction: Any legal disputes, claims, or controversies arising out of or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
  9. Quality Standards and Performance:
    • Highest Cleaning Standards: The Contractor takes pride in upholding the highest cleaning standards in the UK as a leading cleaning company.
    • Expectation of Exceptional Quality: Contractors are expected to consistently deliver exceptional quality in their services.
    • Query Resolution: In the event of queries or concerns related to the service, the Client may promptly contact Contractor for guidance and resolution.
    • Advance Notice for Equipment: If Client want to use specific products or equipment for their tasks, they should provide advance notice to ensure timely availability.
  10. Safety Responsibility:
    • Commitment to Safety:  The Contractor is dedicated to ensuring the safety and well-being of all individuals involved in our operations. The Contractor agrees to take all necessary precautions to prevent injury to any persons or damage to property during the term of this Agreement, and shall indemnify, defend and hold harmless the Client, its officers, directors, shareholders, employees, representatives and/or agents from any claim, liability, loss, cost, damage, judgment, settlement or expense (including attorney’s fees) resulting from or arising in any way out of injury (including death) to any person or damage to property arising in any way out of any act, error, omission or negligence on the part of the Contractor or any of the Contractor’s employees in the performance or failure to fulfill any Services or obligations under this Agreement.
    • Compliance with Safety Protocols: The Contractor is expected to adhere to all safety protocols, guidelines, and regulations relevant to their work. This includes using appropriate personal protective equipment (PPE) when required, following established safety procedures, and promptly reporting any safety concerns to their respective manager.
  11. Emergency Notifications:
    • Mandatory Notification: If the Contractor cannot attend a scheduled job due to an emergency, it is mandatory to promptly inform the Client. Advance notification is essential to ensure proper management of the situation.
  12. No Exclusivity:The Parties subject to this Agreement understand and acknowledge that this Agreement is not exclusive. Each Party respectively agrees that they are free to enter into other similar Agreements with other parties.
  13. No Assignment:This Agreement shall be binding upon the undersigned and their respective heirs, representatives, successors and permitted assigns. This Agreement may not be assigned by either party without the prior written consent of the other party.
  14. Electronic Signatures:This Agreement and related documents entered into in connection with this Agreement are signed when a party’s signature is delivered electronically, and these signatures must be treated in all respects as having the same force and effect as original signatures.